General Information

Sportvip.it is an e-commerce site owned by Digital Communication srl with registered office in Sarnico (BG) via Vittorio Veneto 6 REA number BG – 323144 Tax code and registration no. to the Company Register 02787440169

Automatic english translation for any information write to shop@sportvip.it

Sportvip.it is available to provide you with information to make your online purchases in complete peace of mind.
For any doubt, contact us before completing the purchase.

Sportvip.it works as an intermediary, facilitating the connection between the customer and the manufacturing companies.

Some products on Sportvip.it are not immediately available, in the description of each product an estimate of the times from receipt of the order to shipping will be defined.
The agreements with the manufacturing companies provide for 5 working days from receipt of the order to shipping for standard products that do not require personalization.
For customized products the timing will be defined from time to time.

All products, features and costs are agreed between Sportvip.it and the manufacturing companies so that we can offer all the information to the customer. The quality and quantity of the pieces, the technical description, the dimensions, the sizes and other information provided in the product sheet are true and controlled; however it is good to keep in mind that – due to the nature of digital images – colors and materials may appear slightly different from the original.

In the event that one or more products should be unavailable immediately, we reserve the right to cancel, delay shipping, issue a voucher for the value of the order or to return the amount paid by the customer following an agreement with the customer.

All products sold through the site are subject to availability, Sportvip.it reserves the right to modify or delete any information at any time and without providing explanations.
Only users legally of age according to the laws of the country of origin can carry out operations through the portal. By registering on the site, the user declares to be of age and to accept the following conditions of use, in addition to being responsible for any information provided upon registration and subsequently for each purchase.

Prices
All prices are expressed in Euros.
There is no minimum order for making purchases on the site.
Product prices are inclusive of all taxes and duties.

shipments
Shipping costs are charged to the customer and will be calculated based on the order and location.
Promotional campaigns with different economic conditions may be activated which will be communicated during the purchase phase.

Shipments are entrusted to reliable couriers, the delivery times of the goods may vary depending on the arrival location. The company declines all responsibility for any delays not attributable to it or problems related to the customs legislation of the country of delivery.
For any doubts, contact us before placing the order.

Contact us for more information on delivery times.

Payment
The payment of orders on the site can be done in different ways: online with credit cards
Orders will be processed only after completing the payment.

Sportvip.it reserves the right to cancel and / or refund orders placed by the customer if it deems it necessary and without any reason.

The Site does not store the Customer’s credit card number.

Invoicing of orders
For orders made by professionals or companies, it will be possible to request an invoice by writing to us at shop@sportvip.it and entering the billing information including the tax code and / or VAT number.
The customer is responsible for the correct insertion of the billing information and the invoice request must be made within 30 days of the order.
The invoice will be sent by email to the indicated address.

Guarantees and responsibilities
Sportvip.it never comes into possession of the goods sold on the site, as it operates merely as an intermediary between the Manufacturer and the Customer. The Manufacturer is responsible for supplying a compliant product, in accordance with and authorized for trade and consumption.

All products sold on the portal comply with European standard regulations and further information will be provided through the channels of the manufacturing companies. In any case, Sportvip.it makes itself available to provide additional information.

Sportvip.it will keep the site active and updated, however it may happen that, for technical reasons, the portal is temporarily unavailable from time to time, or not optimized for use through some specific browsers. We cannot guarantee the absolute lack of technical or content errors; any malfunctions of the portal will not be punishable or attributable to us.

To request a refund, the product must be returned with original packaging and in good condition.
If the products received are different from those ordered, we will make a refund and / or replace the goods in question at our expense.
However, any errors must be promptly reported to our customer service before being able to request any type of intervention.

Right of withdrawal
The customer has the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty.
The Right of Withdrawal consists in the possibility for the consumer to withdraw, within the term of fourteen working days, from any purchase made remotely and receive a full refund of the cost incurred for the purchase without any penalty, just as provided in the Legislative Decree Legislative Decree 185 of 22/05/99 which obviously includes purchases made via the Internet. The only expenses not reimbursed will be those of shipping, which remain excluded from the discipline referred to in Law Decree 185/99.

Customer service
Our goal is to provide you with a site with selected and high quality products.
For any information before or after the purchase, we are available to provide you with all the assistance to make you shop in peace.

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